TOPDJSKIN SUPPORT

Every detail.
Every step. Covered.

Get to know your skin. Find your installation guide.
Get help with an order. All in one place.

Find your installation guide
THE LATEST FROM TOPDJSKIN

See it. Fit it.
Make it yours.

Fresh videos, real setups and a closer look at every detail.
Watch right here, or explore more on YouTube.

Explore our YouTube channel
YouTube / Latest uploads

TOPDJSTAND 360° | The Ergonomic Laptop Stand Built for DJs | 360° Rotation & Adjustable Height

Watch on YouTube

TOPDJSTAND 360° | Ergonomic Laptop Stand for DJs | 360° Rotation & Adjustable Height

Watch on YouTube

New uploads appear automatically. Looking for a specific installation? Find your step-by-step guide below.

01 / GET STARTED

A little guidance.
A perfect starting point.

Seven original video guides. Choose the product you have and follow its installation method.

Transparent skin

Align. Secure. Play.

Position the skin on the matching faceplate, check the alignment and secure it with the included micro adhesive dots. Watch the placement before you begin.

Watch on YouTube ↗
Mixer skin

A precise fit for your mixer.

Follow the mixer installation tutorial and check the position around knobs, faders and buttons before securing the skin.

Watch on YouTube ↗
3M adhesive dots

Small dots. Reliable hold.

See how to position the included micro adhesive dots and attach the transparent skin. This is the attachment system for transparent skins.

Watch on YouTube ↗
Color Skin

Make it yours.

Watch the adhesive Color Skin installation guide first. Check the condition of the original finish and read the Color Skin guidance below before applying.

Watch on YouTube ↗
Screen protector

Keep your display clear.

Follow the screen protector tutorial for placement and alignment on your equipment. Check that your protector matches your display before installation.

Watch on YouTube ↗
Suncover

Set up your Suncover.

Watch the dedicated Suncover installation tutorial and follow the demonstrated positioning for the accessory.

Watch on YouTube ↗
Jog Protector

Protect your next move.

Follow the dedicated Jog Protector tutorial. Read the jog sensitivity guidance below to choose between a transparent platter skin and the dedicated Jog Protector.

Watch on YouTube ↗
FIT & ALIGNMENT1–3 mmInstallation tolerance
READ BEFORE INSTALLING

A little clearance.
A considered fit.

Understand cutout tolerances, design updates and the installation border around screen protectors.

Read the fit guide
02 / FROM ORDER TO YOUR NEXT SET

Know what happens next.

A clear path from choosing your model to getting personal support.

01

Choose your exact model

Match the equipment model and product type before ordering. Transparent skins and adhesive Color Skins use different installation methods. If your equipment is not listed, contact us: a custom skin may be possible.

02

We prepare your order

Processing depends on stock availability, logistics and destination. Orders may ship from Europe, the United States, China or Argentina. Delivery estimates are references, not guaranteed arrival dates.

03

Follow your shipment

After dispatch, use the tracking number you receive to follow the courier. Check delivery attempts, pickup deadlines and any customs requirements. Keep your shipping details complete and accurate.

04

Install with confidence

Choose the tutorial for your product. Align the skin carefully and use its intended attachment method. Read the product and finish guidance before installation or removal.

05

Keep your order connected

For a product claim, select your paid order and the affected item. Guest purchasers verify their order using a code sent to the billing email. Photos, short videos or PDFs help the team review the issue.

06

Follow up in one place

Check My requests for the status of your website support cases and their associated orders. Our team replies by email. Keep your case number and continue the existing email conversation for follow-up.

03 / PRODUCT & CARE

Good to know.
Before and after installation.

Find the complete guidance for transparent skins and adhesive Color Skins.

BEFORE YOU INSTALLFit, alignment & screen protector sizing1–3 mm alignment tolerance

TOPDJSKIN skins are designed for the equipment models specified in their product listings. A perfect cosmetic fit or 100% identical alignment at every cutout is not guaranteed. Minor variations in the position, shape or clearance of individual holes and cutouts may occur.

Small alignment differences of 1–3 mm may be present at individual holes or cutouts. The accepted maximum local alignment offset is 3 mm, assessed with the skin correctly positioned on the matching equipment model. Smaller differences are also within this tolerance. This tolerance applies to the affected opening, not to an accumulated displacement across the whole skin.

Minor alignment variations within the stated tolerance do not, by themselves, constitute a manufacturing defect or automatically qualify a product for a refund or replacement, provided the skin is for the correct equipment model, can be installed as intended and does not obstruct the normal operation of the equipment's buttons, knobs, faders, connectors or other controls.

Product templates and cutout designs may be refined over time to improve fit or ease of installation. Different production versions may therefore show minor design differences. A later design refinement does not, by itself, establish that an earlier version is defective or qualify it for a free upgrade or replacement.

Screen protector sizing

Screen protectors may intentionally be a few millimeters smaller than the screen surface or its surrounding outline to allow installation clearance and make positioning easier. Dimensions and edge clearance depend on the equipment model; an edge-to-edge fit is not guaranteed.

This installation clearance is intended to facilitate fitting while maintaining the protector's intended protective function over the display area it covers. The uncovered perimeter is not protected by the screen protector. A small intentional border is not, by itself, a manufacturing defect or an automatic reason for a refund or replacement.

Before installation and when requesting help

Check the equipment model and the skin or protector alignment before fixing it in place. Do not force an incorrectly fitting product. If a cutout prevents normal operation, the product cannot be installed as intended or the wrong model was supplied, contact support with the order number and clear photos showing the complete product and the affected area. These issues remain subject to review under the warranty and returns policy.

By placing an order, the customer acknowledges and accepts the fit tolerances, possible design refinements and intentional screen-protector installation clearances described in this section.

Transparent skins

What are TOPDJSKIN skins for?

TOPDJSKIN skins protect your equipment from scratches, fingerprints, dust, wear and tear, and deterioration of the original faceplate.

What if my equipment is not listed?

If your equipment is not listed on our website, please contact us.

In many cases, we can design a custom skin for your model.

How are the skins installed?

Installation takes approximately 5 minutes. Place the skin on the faceplate, align it correctly, and secure it using the included micro adhesive dots.

Video tutorials are available for guidance.

Do the skins need to be glued?

Yes. All TOPDJSKIN skins are designed to be attached to the faceplate.

Each skin includes 80 high-quality micro adhesive dots, designed to be almost invisible while providing a strong and reliable hold.

Does the skin affect equipment usage?

No. Our skins are made from a 0.5 mm thick transparent acrylic and do not interfere with buttons, knobs, faders, screens, or the normal operation of the equipment.

Dust & cleaning

Dust settles from above, and the skin acts as a protective barrier. The skin can be removed and reinstalled if needed.

For cleaning, use a microfiber cloth and standard glass cleaner.

Jog wheel / platter protection

A dedicated protective skin for the jog wheel or platter is included, secured using the same micro adhesive system.

Important: The protective skin may slightly reduce jog wheel sensitivity, particularly when using Vinyl Mode. If you frequently use the jog wheels for scratching, cueing, or precise Vinyl Mode control, we recommend using our dedicated Jog Protectors instead. Their ultra-thin design provides protection while maintaining optimal jog wheel sensitivity and response.

Color Skins

What are TOPDJSKIN Color Skins?

TOPDJSKIN Color Skins are premium adhesive overlays designed to customize the appearance of DJ equipment while helping protect against light scratches and everyday wear.

They are cosmetic accessories and are not structural protective covers.

Are TOPDJSKIN Color Skins removable?

Yes.

TOPDJSKIN Color Skins are manufactured using premium removable adhesive materials and are designed to be removed without leaving significant adhesive residue under normal conditions.

However, removal results may vary depending on the age, condition, and quality of the original equipment finish.

Can TOPDJSKIN Color Skins damage my equipment?

TOPDJSKIN Color Skins are specifically designed to be removable and safe for use on original factory-finished equipment in good condition.

However, because every manufacturer uses different paints, coatings, printing methods, anodized finishes, and surface treatments, TOPDJSKIN cannot guarantee identical results on all equipment.

Can removing a Color Skin lift paint or coating from my equipment?

In rare cases, yes.

Removal of any adhesive-backed product may affect surfaces that have weakened coatings, aging finishes, manufacturing defects, previous repairs, chemical damage, excessive heat exposure, UV exposure, moisture damage, or insufficient adhesion between the original finish and the equipment itself.

Why did paint or coating come off with my Color Skin?

This generally indicates that the original coating had reduced adhesion to the underlying surface.

When this occurs, removal of any adhesive material—including skins, decals, labels, stickers, tapes, automotive wraps, or protective films—may lift part of the original finish.

TOPDJSKIN does not manufacture the equipment and cannot inspect or verify the condition of individual finishes before installation.

Are TOPDJSKIN Color Skins safe for all equipment?

Color Skins are intended for original factory-finished equipment in good cosmetic condition.

We do not recommend installation on:

  • Repainted equipment

  • Refinished equipment

  • Damaged or peeling coatings

  • Cracked finishes

  • Worn soft-touch surfaces

  • Equipment exposed to aggressive cleaning chemicals

  • Surfaces showing signs of deterioration or poor adhesion

What is a soft-touch finish?

Some manufacturers use rubberized or soft-touch coatings to create a premium tactile feel.

Over time these finishes may deteriorate, become sticky, brittle, or lose adhesion to the underlying surface.

Such finishes are inherently more susceptible to cosmetic changes during installation or removal of adhesive products.

Can heat affect Color Skin removal?

Yes.

Long-term exposure to:

  • Direct sunlight

  • Vehicle interiors

  • High temperatures

  • DJ booths

  • Stage lighting

  • Humid environments

  • Storage in hot conditions

may alter both the original coating and adhesive behavior.

For this reason, removal results may vary depending on the equipment's history and environmental exposure.

How should I remove a TOPDJSKIN Color Skin?

For best results and to minimize stress on the original finish:

  1. Gently warm the Color Skin using a household hair dryer or low-temperature heat source.

  2. Do not overheat the equipment.

  3. Carefully lift one corner.

  4. Peel slowly at a low angle (180° pull-back technique).

  5. Avoid sudden or aggressive pulling.

  6. If resistance is felt, apply additional gentle heat and continue slowly.

Applying moderate heat softens the adhesive and significantly reduces the force required for removal.

Why do you recommend using a hair dryer before removal?

Like automotive wraps and paint protection films, adhesive-backed Color Skins are easier to remove when slightly warmed.

Gentle heat softens the adhesive layer, allowing the skin to release more easily while reducing stress on the original paint, coating, printing, anodization, or surface finish.

For this reason, TOPDJSKIN strongly recommends warming the Color Skin before removal.

Can TOPDJSKIN guarantee damage-free removal?

No.

Because equipment finishes vary significantly between manufacturers, production batches, ages, storage conditions, and usage history, TOPDJSKIN cannot guarantee damage-free removal in all situations.

The performance of removable adhesive products depends largely on the condition and quality of the original finish.

Does TOPDJSKIN cover paint, coating, or finish damage claims?

No.

TOPDJSKIN cannot accept responsibility for:

  • Paint lifting

  • Coating separation

  • Surface discoloration

  • Finish deterioration

  • Printed graphic removal

  • Anodized layer damage

  • Cosmetic changes resulting from installation or removal of Color Skins

where such issues are related to the condition, age, quality, maintenance history, environmental exposure, or adhesion of the original equipment finish.

Are TOPDJSKIN Color Skins intended as protective covers?

No.

Color Skins are cosmetic accessories designed to personalize equipment and help protect against minor scratches and everyday wear.

They are not impact-resistant products and do not guarantee protection against drops, liquid damage, misuse, abuse, or environmental exposure.

What do I accept when purchasing a TOPDJSKIN Color Skin?

By purchasing, installing, or removing a TOPDJSKIN Color Skin, you acknowledge and accept that:

  • Equipment finishes vary between manufacturers and production batches.

  • TOPDJSKIN cannot inspect the condition of every individual surface.

  • Adhesive products may interact differently depending on the age and condition of the original finish.

  • Damage-free removal cannot be guaranteed on every surface.

  • Installation and removal involve inherent risks associated with the condition of the underlying surface.

  • Any cosmetic changes resulting from pre-existing weaknesses, deterioration, manufacturing defects, environmental exposure, or insufficient adhesion of the original finish remain the responsibility of the equipment owner.

Important Notice

TOPDJSKIN Color Skins use removable adhesive technology. While designed for safe removal, results may vary depending on the age, condition, and quality of the original equipment finish. TOPDJSKIN strongly recommends warming the skin with a hair dryer before removal and peeling slowly at a low angle. Damage-free removal cannot be guaranteed on all surfaces, particularly on worn, repainted, deteriorated, chemically treated, or poorly bonded finishes.

04 / SHIPPING & PURCHASE PROTECTION

Your delivery.
The details that matter.

Our complete Shipping, Delivery & Purchase Protection Policy, together in one place.

This policy explains how TOPDJSKIN.PRO handles shipping, deliveries, tracking, refunds, disputes, fraud prevention, and customer responsibilities.

By placing an order on our website, the customer agrees to all policies, responsibilities, and procedures described below.

1. Shipping & Fulfillment

Orders are processed and shipped as quickly as possible depending on stock availability, logistics conditions, and destination country.

Products may be shipped from warehouses located in Europe, the United States, China, or Argentina, depending on inventory availability and customer location.

Estimated delivery times are references only and may vary due to customs, weather, courier operations, holidays, or external logistics factors beyond our control.

Orders marked as FREE SHIPPING may be shipped using the delivery method considered most suitable by TOPDJSKIN.PRO, including home delivery or pickup point delivery.

Shipping preferences are not guaranteed under free shipping promotions.

Remote delivery locations. If the carrier classifies your delivery address as a remote or extended-service area, we will contact you before dispatch to provide a revised shipping quote. The additional shipping cost is payable by the buyer. We will explain the total revised shipping charge and any amount already paid, and obtain your express agreement before collecting an additional payment or arranging shipment. If you do not accept the quote, contact support to discuss the available options; any mandatory cancellation or refund rights remain unaffected.

2. Tracking & Customer Responsibility

Once an order has been shipped, customers receive a tracking number to monitor the shipment in real time.

Customers are responsible for:

  • Monitoring tracking updates
  • Coordinating delivery with the courier if required
  • Providing a correct and complete shipping address
  • Ensuring the delivery location is secure and accessible
  • Collecting pickup-point deliveries within the courier deadline

If a package is not collected in time and is returned, the customer will be responsible for all additional shipping, storage, customs, return, or handling costs required for reshipment.

3. Delivery Responsibility

Once a shipment is marked as delivered by the courier to the address provided by the customer, responsibility for the package transfers to the recipient.

TOPDJSKIN.PRO is not responsible for:

  • Packages stolen after confirmed delivery
  • Packages lost inside apartment buildings, mailrooms, offices, hotels, or reception areas
  • Incorrect addresses provided by the customer
  • Uncollected pickup-point shipments
  • Delivery delays caused by customs or courier operations

Claims regarding stolen packages after confirmed delivery must be handled directly with the courier or local authorities.

If signature-required delivery is desired, customers must request it before shipment.

4. Customs, Duties & Import Regulations

International orders may be subject to import duties, taxes, customs fees, brokerage charges, or local government fees depending on the destination country.

Unless explicitly stated otherwise, these charges are the responsibility of the customer.

TOPDJSKIN.PRO is not responsible for packages delayed, rejected, destroyed, or returned due to:

  • Unpaid customs charges
  • Import restrictions
  • Local regulations
  • Customer refusal

Any costs generated by refused or abandoned shipments may be deducted from eligible refunds.

5. No Change-of-Mind Returns & Free Replacements

TOPDJSKIN.PRO does not accept voluntary returns or exchanges because you changed your mind, no longer need the product, or selected the wrong equipment model, product type, colour or finish. We do not offer a trial period or a satisfaction-based return programme. An unused or unopened product is not automatically eligible for return.

If a product has a confirmed manufacturing defect, arrives damaged, or TOPDJSKIN.PRO supplies the wrong item, our commercial policy is to replace the affected product at no charge, including the necessary replacement shipping. Contact Support with your order number and a description of the problem so that we can verify the issue and arrange the replacement.

Check the exact equipment model, product type and installation guidance before purchasing or installing. Ask us before ordering if you are unsure. Minor fit variations within the tolerances and installation clearances stated in section 9 are not, by themselves, manufacturing defects.

Please do not send products to China, a warehouse, a manufacturer or a shipping-label address without instructions from TOPDJSKIN.PRO. We will explain whether any return is needed and how it will be handled. If we require a return for a covered product problem, we will arrange or cover the necessary reasonable return shipping.

This commercial policy does not exclude mandatory cancellation, withdrawal, refund or other rights where applicable law requires them. A replacement is our offered commercial solution, not a waiver of rights that cannot legally be excluded. Any legally required refund is handled according to the applicable rules; this policy does not impose automatic processing, inspection or restocking deductions on statutory refunds.

6. Warranty & How to Request a Free Replacement

TOPDJSKIN.PRO replaces products with confirmed manufacturing defects under normal, intended use at no charge, including necessary replacement shipping. Damage present on arrival and incorrect items supplied by TOPDJSKIN.PRO are also handled under the replacement procedure.

  1. Contact Support: use our support form, select the affected order and product, and describe the issue. Guest purchasers can verify their purchase using the order email.
  2. Help us verify the problem: provide your order reference and relevant photos or a short video if reasonably possible. We may suggest reasonable troubleshooting or ask for additional details. Other reasonable evidence can be considered.
  3. Receive replacement instructions: once a covered issue is confirmed, we will arrange a replacement at no charge and confirm availability and dispatch details. If replacement is unavailable, we will contact you about an appropriate alternative without restricting mandatory remedies.
  4. Do not ship the product back on your own: wait for our instructions about whether any return is required and the correct destination and shipping arrangements.

The warranty does not cover damage caused by misuse, forced installation, accidental damage after delivery, normal cosmetic wear, or third-party or external causes. An unauthorised modification or repair does not automatically exclude a claim for an unrelated defect. Product-specific installation, removal and surface-finish guidance remains applicable.

Claims are assessed using the order details, available evidence and nature of the problem. Deliberately false claims or unsupported allegations do not automatically qualify for a replacement. This procedure does not limit mandatory legal rights or turn a good-faith complaint into fraud.

7. Chargebacks & Fraud Prevention

By completing a purchase, the customer agrees to contact TOPDJSKIN.PRO support before initiating any chargeback, payment dispute, or bank reversal request.

Fraudulent disputes, false claims of non-delivery, abuse of the chargeback system, unauthorized refund attempts, or attempts to obtain products without payment may be reported to:

  • Payment processors
  • Shipping carriers
  • Fraud prevention networks
  • Relevant financial institutions
  • Local authorities where applicable

TOPDJSKIN.PRO reserves the right to provide:

  • Tracking information
  • Courier scans
  • Delivery photographs
  • IP logs
  • Customer communications
  • Billing information
  • Device and browser information
  • Order history and fraud analysis data

Orders identified as high-risk, suspicious, or potentially fraudulent may be delayed, canceled, refunded, or require additional verification before shipment.

8. Good Faith Agreement

By placing an order, the customer acknowledges and agrees that:

  • TOPDJSKIN.PRO will make every reasonable effort to provide high-quality products and reliable service
  • The customer is responsible for providing accurate shipping and billing information
  • Both parties agree to act reasonably and in good faith to resolve legitimate issues
  • Failure by the customer to fulfill obligations may result in denied claims, refunds, or warranty requests
9. Product Fit, Alignment Tolerances & Design Updates

TOPDJSKIN skins are designed for the equipment models specified in their product listings. A perfect cosmetic fit or 100% identical alignment at every cutout is not guaranteed. Minor variations in the position, shape or clearance of individual holes and cutouts may occur.

Small alignment differences of 1–3 mm may be present at individual holes or cutouts. The accepted maximum local alignment offset is 3 mm, assessed with the skin correctly positioned on the matching equipment model. Smaller differences are also within this tolerance. This tolerance applies to the affected opening, not to an accumulated displacement across the whole skin.

Minor alignment variations within the stated tolerance do not, by themselves, constitute a manufacturing defect or automatically qualify a product for a refund or replacement, provided the skin is for the correct equipment model, can be installed as intended and does not obstruct the normal operation of the equipment's buttons, knobs, faders, connectors or other controls.

Product templates and cutout designs may be refined over time to improve fit or ease of installation. Different production versions may therefore show minor design differences. A later design refinement does not, by itself, establish that an earlier version is defective or qualify it for a free upgrade or replacement.

Screen protector sizing

Screen protectors may intentionally be a few millimeters smaller than the screen surface or its surrounding outline to allow installation clearance and make positioning easier. Dimensions and edge clearance depend on the equipment model; an edge-to-edge fit is not guaranteed.

This installation clearance is intended to facilitate fitting while maintaining the protector's intended protective function over the display area it covers. The uncovered perimeter is not protected by the screen protector. A small intentional border is not, by itself, a manufacturing defect or an automatic reason for a refund or replacement.

Before installation and when requesting help

Check the equipment model and the skin or protector alignment before fixing it in place. Do not force an incorrectly fitting product. If a cutout prevents normal operation, the product cannot be installed as intended or the wrong model was supplied, contact support with the order number and clear photos showing the complete product and the affected area. These issues remain subject to review under the warranty and returns policy.

By placing an order, the customer acknowledges and accepts the fit tolerances, possible design refinements and intentional screen-protector installation clearances described in this section.

05 / YOUR SUPPORT

Your orders.
Your requests.

View the current status of your website support cases. Order links are available when the order belongs to your account.

A private space for your requests.

Sign in to see your account’s cases. Bought as a guest? Verify your purchase in the form below, then select Refresh requests to see cases for that order.

Sign in to your account ↗ Verify a guest order ↓

Your case details appear here after sign-in or order verification.

Replies arrive by email. Use your existing case number when following up. Purchases from another store are handled by that retailer.

06 / LET’S WORK IT OUT

A real question.
A clear next step.

For a product problem, verify your purchase and choose the affected item. For advice about products or shipping, select General question.

TOPDJSKIN · CUSTOMER CARE

How can we help?

Open a support ticket for a warranty claim or any other question. Our team will reply by email.

1

Verify your purchase

Warranty requests are available only for purchases made on this website.

2

Tell us what happened

3

Add evidence

Photos, short videos or PDFs help us understand the issue faster.

    THE PEOPLE BEHIND YOUR SKIN

    Designed for your next set.

    About Our Company

    TOPDJSKIN is operated by Music Artistic Recordings WW LLC, a U.S.-registered company based in Miami, Florida.

    Music Artistic Recordings WW LLC
    1150 NW 72nd Ave, Tower 1, Ste 455 #17257
    Miami, FL 33126, USA
    Florida Registration: L24000324149

    We design and develop professional products and accessories for DJs and the music industry, serving customers and distribution partners worldwide.

    Contact: info@topdjskin.pro